Returns & Exchanges
At Hudson Grace, we want you to be completely satisfied with your home essentials. If an item doesn't meet your expectations, we accept returns of unused, non-custom items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all fragile glassware and ceramics are securely padded to prevent damage.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your box, covering any previous shipping marks.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we inspect the returned goods, your refund will be processed to your original payment method within 7-10 business days.
